Frequently Asked Questions

1. What does the online training process look like?

Once you sign up, you will receive an email welcoming you to the training along with your client portal login information. Once you sign into your portal you will have access to your first class. Each class has a detailed educational video and a journaling assignment. You will also receive the first audio file, which uses NLP and Hypnosis along with Neuro Restructuring Techniques so you start the change from the inside out, as well as options for your live group class.

Each day you get a new video and audio file, which are created to continuously build upon the prior lesson at both the conscious and subconscious level. First you watch the video and process it, then you do the assignment, and finally you listen to the audio file. There is a live group class each day, in which the participant can choose to be as active as they wish. We do encourage all participants to be as active as possible.

We also offer a custom option for a private 1-on-1 with one of our experts. This is on an “add-on” basis.


2. Who runs the group classes?

The group classes are run by our team of experts.  Our team experts include a licensed psychologist, certified NLP trainers, certified hypnotists, NLP professionals and group leaders.

3. How do I pay?

We have created a variety of options for you.

Credit card payments, PayPal, PayPal financing, in house financing, Interest Free (!) financing, a direct pay by check option, wire transfer…

We request that you talk to us before making a payment to discuss which option works the best for you.

4. What is NRT?

NRT – Stands for Neuro Restructuring Techniques which is a process developed from using Neuro Linguistic Programming, Hypnosis, and cognitive behavioral therapy. He also added in the essence of the 12-step program for a new and unique way to treat addictive behaviors. Based on his years in the field studying what works and what doesn’t work. This approach is ground breaking in the way it works on the mind-body connection.

What we do with NRT is look at what the difference is in those that have recovered from an addiction and those that do not. What internal changes do they do? What did they change inside that helps them become the kind of person who does not NEED to use and abuse substances?

This is what the LiveFree Training is all about; helping you become the person that you need to be so you can easily and naturally change so addiction is not an issue.

You have to change from the inside out, and that is the core of the training using the new technology Neuro Restructuring Techniques that have Hypnotic subconscious and Neuro Linguistic Programming as its key. We also went back to the very foundations of the 12 step programs and looked at why it worked so well in its beginning, but seems to have tapered off. Lastly, we added some new insights that will help you heal in new ways and repair the things that started the addiction in the first place.

5. What is NLP?

In the early 1970’s, a team of scientists at the University of California in Santa Cruz set out to answer the question of why people with similar backgrounds in education, training, and experience were not similarly successful. They wanted to explore what they called “the secrets of effective people” and wanted to “model human excellence.”  They discovered that, while backgrounds were similar, the brain wiring—or programming—was distinctly different. Out of this research developed the field of neurolinguistic programming (NLP). The phrase “neurolinguistic programming” is actually a combination of three words:

Neuro: referring to the brain
linguistic: referring to verbal and non-verbal content
programming: manipulation of content

NLP rests on the premise that thought patterns (programming) are largely responsible for an individual’s success or failure. This means that preconceived thoughts and mental conditioning affect the way you interact with others and your accomplishments. The theory is that if you “remodel” your negative thoughts, you can change your personal situation. This remodeling of thoughts requires a process called neurogenesis.

6. Why hypnosis?

Today, we know that the part Freud got right was the part about the effectiveness of change triggered at an unconscious level. It’s likely that, had Freud skipped the trauma business altogether and simply suggested to his relaxed clients that their paralysis would disappear as good feelings returned, his patients would have had the same positive result. Hypnotists use similar techniques to this day to help clients stop smoking, lose weight, and break addictions. Entire branches of therapy have grown up around the observation that inducing deep relaxation and making positive suggestions creates a dramatic shortcut to happiness and changes the way people think and interact with the world. Hypnosis works by bypassing the part of your mind that resists the changes you want to make.

7. How soon can I start?

We have weekly start dates.  You can start on the coming Monday after completing the admissions process.

8. Is it possible to pause the program if I need to and resume at a later date?

Yes. Please contact us for any details on how the process would work if you had to pause the training for any reason.

9. How secure is this? How can you ensure that my privacy and information is protected?

Our training is administered using secure high-definition video conference.  We are completely HIPAA compliant.

10. How accessible is the program to me given my busy schedule?

You have the option of different times for your live group class, as many of our clients live all over the country or travel regularly and need to attend groups at times not available at brick and mortar facilities.

Your daily assignments are accessible 24/7 from wherever you are as long as you have a stable internet connection.

11. How do you keep the client accountable and make sure they stay sober during the training?

Ultimately, it is the client’s choice whether or not they want to fully emerge themselves into their recovery. As we know, choice is the one thing that an alcoholic/addict does have control over. It is expected that they participate in the training and that they set their goal to complete the training and change their life.

12. How do you incorporate and/or encourage AA within this training?

The 12-step program was the original addiction treatment process. What we have found is that the original power of the program has been diluted, so we went back the very basis of what the original members did that was remarkable and use that. So yes, we do incorporate and encourage the 12-step program in our system.  We teach what the 12-step programs really are, and what they are not. We also know not everyone is comfortable in this setting. We have found, however that once people understand the true nature of the process, they are much more comfortable with meetings, should they decide to go.

13. How do I transition from this training?

Our goal is for you to seamlessly transition into a normal, healthy, and productive lifestyle. We start this at the beginning of the process as you are already home. So, there is no transition back into the real world. We help you get better where you are so transition is easy, effortless, and natural.

14. Is it possible to receive proof of completion?

For clients who require documentation of their treatment for legal purposes, a completion letter can be issued if all completion criteria are met, and after a minimum of 21 days have been completed.  We are happy to provide progress reports and letters of enrollment as well.

15. What does the admissions process entail?

The requirements for admission are that you honestly complete the Discovery Questionnaire, submit a photo for internal use, and you sign our Consent to Help form.

16. What types of devices or software will I need to be able to participate in this training?

Our Training supports all platforms. You can access the training from your computer, laptop, phone, or tablet.  We do recommend that you have the latest version of the browser you choose to use. You also will need to download the Conferencing Solution provided and paid for by LiveRich, so you can participate in the daily group class.

17. Why is the LiveFree Online Addiction Recovery Training Different?

Naturally, the advantages are many:

We are the only training (online or live) that uses cutting edge Neuro Restructuring Techniques, based in the sciences of NLP & Hypnosis, which helps people change from the inside out. That is the kind of change that works.

We also have studied what people who recover from an addiction do differently than those who do not.  It is the small simple things that propel people into true recovery.

LiveFree also allows for total anonymity. Your employer, the government, and/or your insurance company does not have to know you’re seeking help. In today’s environment many can’t take 28 days off to go away for treatment. Also, some professions discourage seeking recovery due to security concerns.  Many treatment seekers just want privacy and we allow that better than other programs.

We help people get better at home, and work, so they don’t have a huge shock when they return home from treatment. It is sad to see people go away for 28 days and then relapse when thrown back into the real world.  By working on yourself and getting better where you are, the chances for a long term and happy recovery is much better.

We also teach you a lot of information on how your brain/mind actually works so you can use that to not just recover from addiction, but develop a life worth living.

18. Is my treatment at LiveFree confidential?

Yes. Your privacy is both guaranteed by law (see our consent forms for details) and our priority. From the moment you first interact with us, we protect your identity and communications at every step of the process. Of course, to benefit from any program, clients must share their thoughts and feelings with their facilitators and group members, but how much you share is up to you.

19. Can anyone else see me when I am in a group class?

The only people who can see you are the other LiveFree clients in your group and your LiveFree facilitator. LiveFree clients often develop tight bonds through their shared experience in groups together, and of course, your LiveFree facilitator needs to get to know you and vice-versa. These real connections are only possible if your group can all see each other.

20. Do I have to use my real name in group classes?

No, but we encourage you to use your first name or nickname.

21. How do you make sure no one else sees the group classes?

LiveFree’s video conference system is encrypted using 128-bit Advanced Encryption Standard (AES), the global standard for data encryption. This is the same level of protection used for all major commerce online, including retail and financial transactions. This encryption ensures that even if someone were able to intercept video from a group class, they would be unable to see or hear it. LiveFree does not record group classes.

22. Can someone else be in the room when I am doing my group class?

No. As a LiveFree client, you also have a responsibility to keep confidential what you see and hear in group. LiveFree clients agree to be legally-bound to keep their home space and computer equipment safe for the entire group. In some cases, for example when a LiveFree client does an individual 1-on-1 in which having family participation may be judged to be therapeutic by the LiveFree facilitator, special permission to bring in someone else may be granted.

23. How do you make sure no one can access email communications between my facilitator and me?

LiveFree clients and facilitators communicate using LiveFree’s HIPAA-compliant email system. Normal email is not encrypted and not private (most people do not know this), but LiveFree’s email system is encrypted and certified HIPAA-compliant. HIPAA is a U.S. privacy law that sets standards for the confidential handling of healthcare information. Learn more here

24. How much does it cost?

We offer a 21-day training for $ 97.00;

25. Are you HIPAA Compliant?

Yes. All LiveFree client information is handled in systems which are password-protected, encrypted, and/or both. LiveFree client health information is transmitted only over encrypted communications connections, and the video streams in LiveFree video conferences are encrypted to the global standard for security, 128-bit AES.

Any additional questions? Contact Us today!

Live Rich Association
Sedona, AZ 86336
Phone: 1.928.514.2140